How to earn your referral bonus:
Install as a PWA (Progressive Web App):
Temporary Break (Cooling-Off): Go to Account Settings → Responsible Gaming to self-exclude for anywhere between 1 day and 6 weeks. During this period, you will not be able to log in or place any bets.
Self-Exclusion: To permanently deactivate your account for a period of 3 months to 5 years, contact our support team. All promotional messages will also be paused during this time.
Permanent account deletion: To have your data permanently deleted, email support@bq9.click. Make sure to withdraw any remaining balance from your account first.
Promotion update schedule:
Why this rule: Under Bangladeshi and international gaming laws, minors are prohibited from using online gaming platforms. bq9 is committed to upholding this policy.
Verification Process: Your date of birth is required during registration. For larger withdrawals, age verification may be required using your National ID (NID) or passport.
What information is available:
If cancelled before the match starts: Your full stake is refunded — credited to your account within 24 hours.
If cancelled/abandoned after the match has started: